1. Introduction

Ampere Labs ("Ampere Labs", "we", "our", or "us") is committed to protecting the privacy of visitors, clients, and partners who interact with our website, hardware solutions, data center services, blockchain infrastructure, and research offerings. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By accessing or using our website and services, you agree to the practices described in this Policy.

2. Information We Collect

a. Information You Provide Directly

- Name, email address, phone number, company name, and job title when you fill out our contact forms, request a quote, subscribe to our newsletter, or apply for a role.

- Project requirements or messages you send us regarding custom hardware, data center deployments, blockchain infrastructure, or research collaborations.

- Payment and billing information when you engage our commercial services (processed via secure third-party payment providers).

b. Information Collected Automatically

- Device information (browser type, operating system, screen resolution).

- Log data (IP address, pages visited, time spent, referring URLs).

- Cookies and similar tracking technologies to improve site performance and analytics.

c. Information from Third Parties

- Analytics providers, advertising partners, and social media platforms may share aggregated data about how users engage with our content.

3. How We Use Your Information

We use the information we collect to:

- Respond to your enquiries, quote requests, and support tickets.

- Deliver, operate, and maintain our hardware, data center, and blockchain services.

- Send technical updates, service notifications, and (with consent) marketing communications.

- Improve our website, product roadmap, and research direction.

- Comply with legal obligations, prevent fraud, and enforce our Terms & Conditions.

4. Sharing of Information

We do not sell your personal information. We may share it with:

- Service providers (hosting, analytics, email delivery, CRM, payment processors) bound by confidentiality obligations.

- Business partners involved in fulfilling a project you have engaged us for.

- Regulatory or legal authorities when required by law, court order, or to protect our rights.

- Successors in the event of a merger, acquisition, or asset transfer.

5. Cookies

Our website uses cookies to remember preferences, measure traffic, and enable core functionality. You can control cookies through your browser settings; disabling them may affect certain features of the site.

6. Data Security

We implement industry-standard technical and organizational safeguards — including encryption in transit, restricted access controls, and regular audits of our data center and cloud environments — to protect your information. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal information only for as long as needed to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

- Access, correct, or delete your personal data.

- Object to or restrict certain processing.

- Withdraw consent for marketing communications at any time.

- Request a portable copy of your data.

To exercise any of these rights, contact us at the email listed below.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. International Transfers

Ampere Labs operates globally. Your information may be processed in countries other than your own, subject to appropriate safeguards.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated Policy.

13. Contact Us

For questions or requests regarding this Privacy Policy, please contact:

Ampere Labs: contact@amperelabs.com

Address: +1 E 2nd St, New York, NY 10003